QNE Accounting Software Review: Comprehensive Cloud Solution for Malaysian SMEs
QNE is a cloud-based accounting platform designed specifically for Malaysian small and medium enterprises. As a pure SaaS solution, QNE emphasizes accessibility, automation, and compliance with Malaysian regulations including the 2025 LHDN e-Invoice requirements. This review provides an in-depth analysis of QNE's features, pricing, strengths, and limitations to help you determine if it's the right choice for your business.
Overview
Company: QNE Software Sdn Bhd Founded: 2010s Headquarters: Malaysia Deployment: Cloud-only Target Market: Malaysian SMEs Key Strength: Peppol-certified e-invoice, multi-location inventory Pricing: RM 62-500/month
Pricing Plans
Prime Plan - RM 62/month
- Users: 2 Users + 1 Accountant
- Invoices: Unlimited
- E-Invoices: Unlimited (Peppol certified)
- Multi-Currency: Add-on (RM 10/mo)
- Inventory: Not Included
- Bank Feeds: Automated
- Support: Phone, email, chat
- Best For: Small businesses, startups
Professional Plan - RM 130/month
- Users: 3 Users + 1 Accountant
- Includes Prime features plus:
- Advanced reporting
- Priority support
- Enhanced customization
- Best For: Growing businesses with multiple locations
Enterprise Plan - RM 500/month
- Users: 7 Users + 1 Accountant
- Includes Professional features plus:
- Dedicated account manager
- Premium support
- Advanced integrations
- Best For: Established SMEs with larger teams Free Trial: 30 days, no credit card required
Calculate Your Monthly Cost
Includes 2 users + 1 accountant.
RM 10 per additional user/month.
Estimated Monthly Cost
*Prices subject to 8% SST. Billed annually.
Add-on Modules & Pricing
QNE offers several add-on modules to extend functionality. These prices are based on annual billing and are subject to 8% SST.
| Add-on Module | Price (Monthly) | Description |
| :--- | :--- | :--- |
| **Multi-Currency** | RM 10.00 | Transact in foreign currencies with auto-exchange rates. |
| **Multi-Location** | RM 60.00 | Track inventory across multiple branches or warehouses. |
| **Project Costing** | RM 40.00 | Track sales, costs, and expenses by project or department. |
| **Budget Maintenance** | RM 10.00 | Manage and track budgets for financial control. |
| **Additional User** | RM 10.00 - RM 20.00 | Add more users beyond plan limits (price varies by plan). |
| **Additional Email** | RM 14.90 | Send an additional 5,000 emails/month (invoices, statements). |
| **Report Designer** | RM 200 / form | Custom design for printed forms and reports. |
| **QuickScan Credits** | RM 100 / 1,600 scans | Prepaid credits for AI-powered document scanning. |
## Key Features
E-Invoice Compliance
QNE is a **Peppol-certified access point**, providing the most seamless e-invoice experience among Malaysian accounting software. When you create an invoice, QNE automatically formats it according to e-invoice standards, validates the data, and transmits it through the Peppol network to LHDN's MyInvois system.
This integration is remarkably transparent—from the user's perspective, creating e-invoices feels identical to creating regular invoices. QNE handles all technical complexity behind the scenes. Customers receive e-invoices through the Peppol network automatically, and you receive confirmation of successful submission.
The Peppol certification also future-proofs your e-invoice capability. As more countries adopt Peppol standards, businesses can exchange e-invoices across borders using the same infrastructure.
### Multi-Location Inventory
QNE's multi-location inventory tracking is available as an **add-on** for Prime and Professional plans, and included in higher tiers. This is significant value—many competitors gate multi-location features behind premium tiers.
The system allows businesses to:
- Track stock levels across multiple branches or warehouses in real-time
- Transfer inventory between locations with proper documentation
- Generate location-specific inventory reports
- Set location-specific pricing
- View consolidated inventory across all locations
For Malaysian businesses with multiple retail outlets, warehouses, or distribution centers, this feature alone justifies QNE's pricing. The real-time synchronization ensures accurate stock visibility, preventing overselling and enabling efficient inventory distribution.
### Banking Integration
QNE connects with major Malaysian banks including Maybank, CIMB, RHB, and others for automated transaction import. Bank feeds update daily, providing current cash positions without logging into multiple bank portals.
The reconciliation interface uses AI to suggest matches between bank transactions and accounting records. The system learns from your matching patterns, becoming more accurate over time. Unmatched transactions are flagged for review, and the interface makes it easy to create new transactions or identify discrepancies.
This automation significantly reduces manual data entry and reconciliation time. What traditionally took hours monthly can be completed in minutes with QNE's bank feeds and AI-powered matching.
### Financial Reporting
QNE provides comprehensive financial reporting covering all statutory requirements:
- Profit & Loss statements
- Balance sheets
- Trial balances
- Cash flow statements
- SST reports
- Audit trails
Reports can be customized with filters for date ranges, departments, locations, or other criteria. The system allows scheduling automated report delivery via email, ensuring stakeholders receive regular updates without manual effort.
The dashboard-first approach presents key metrics visually—sales trends, expense breakdown, cash position, outstanding receivables, and top customers. Business owners grasp their financial situation at a glance without wading through detailed reports.
### Multi-Currency Support
QNE includes multi-currency support in **Professional and Enterprise plans** (available as add-on for Prime), allowing businesses to:
- Create invoices and bills in foreign currencies
- Track exchange gains and losses automatically
- Generate reports in base currency (MYR) or foreign currencies
- Maintain separate bank accounts in different currencies
This feature is essential for Malaysian businesses trading with Singapore, importing goods, or serving international clients. The automatic exchange rate updates and gain/loss tracking ensure accurate financial reporting for multi-currency operations.
### Mobile App
QNE's mobile app extends accounting access to smartphones and tablets. While not offering full desktop functionality, it covers essential tasks:
- View financial dashboards
- Check cash position and key metrics
- Approve invoices and expenses
- Create basic transactions
- View reports
Business owners appreciate being able to monitor their business on the go without lugging laptops. The app provides sufficient functionality for decision-making while traveling or away from the office.
## Strengths
### Peppol-Certified E-Invoice
QNE's Peppol certification provides the smoothest e-invoice experience in Malaysia. The automatic generation, validation, and transmission eliminate manual steps and reduce errors. This seamless integration saves time and ensures compliance with minimal effort.
### Multi-Location from Day One
offering multi-location inventory as an option provides flexibility for growing businesses. Competitors typically charge premium prices for multi-location features, making QNE attractive for businesses with multiple branches.
### Transparent Pricing
QNE's straightforward monthly pricing with no hidden costs makes budgeting simple. All features within each plan are included—no surprise charges for additional modules, storage, or transactions. The pricing structure is easy to understand and predict.
### Cloud Accessibility
As a pure cloud solution, QNE provides access from anywhere with internet connectivity. Multiple users can work simultaneously without version conflicts. Automatic backups and updates eliminate IT maintenance concerns.
### Malaysian Focus
QNE's design specifically for Malaysian businesses shows in compliance features, banking integration, and local support. SST calculations, Malaysian tax reporting, and local banking connections work seamlessly because they're purpose-built rather than adapted from international platforms.
### Unlimited Transactions
QNE imposes no transaction limits on any plan. Create unlimited invoices, bills, quotes, and e-invoices without worrying about hitting caps. This freedom suits businesses with variable transaction volumes.
## Limitations
### Internet Dependency
Cloud-only means QNE requires internet connectivity for full functionality. While limited offline mode exists, businesses in areas with unreliable internet may experience disruptions. No option for on-premise deployment exists for businesses preferring local data storage.
### User Limits
QNE's user limits (2+1, 3+1, or 7+1 depending on plan) may constrain growing teams. Businesses needing more than 10 concurrent users must negotiate custom enterprise pricing. Competitors like Bukku offer unlimited users at all price points.
### Limited Customization
QNE's streamlined approach means less flexibility for businesses with unique requirements. While the app marketplace extends functionality, extensive customization isn't QNE's strength. Businesses with complex, industry-specific workflows may find QNE constraining.
### Newer Platform
QNE lacks the decades of history and large user base of competitors like SQL Account or ABSS. While the platform is mature and reliable, some risk-averse businesses prefer established solutions with longer track records.
### No Perpetual License
QNE operates purely on subscriptions with no perpetual license option. Businesses preferring one-time payments and software ownership must look elsewhere. The subscription model means ongoing costs indefinitely.
### Limited Desktop Features
QNE's web interface, while modern and responsive, may feel less snappy than native desktop applications. Power users accustomed to keyboard shortcuts and instant response times of desktop software may find web applications slightly slower.
## Ideal Use Cases
### Multi-Location Retail
Businesses with multiple retail outlets, warehouses, or distribution centers benefit enormously from QNE's multi-location inventory tracking at entry-level pricing. Real-time stock visibility across locations prevents overselling and enables efficient inventory distribution.
### Growing SMEs
Companies experiencing growth appreciate QNE's scalability and flexibility. Start with Starter plan and upgrade to Business or Enterprise as your team and needs expand. The cloud architecture scales effortlessly without infrastructure investments.
### Cloud-First Businesses
Companies comfortable with cloud technology and valuing accessibility benefit from QNE's pure cloud design. Remote teams, multiple locations, and mobile workers access the same data seamlessly from anywhere.
### E-Invoice Compliance Focus
Businesses prioritizing smooth e-invoice compliance find QNE's Peppol certification valuable. The automated generation and transmission eliminate manual steps, saving time and reducing errors.
### Budget-Conscious SMEs
QNE's pricing provides good value for comprehensive features. Businesses wanting professional accounting software without premium pricing find QNE's RM 62-500/month range attractive compared to competitors.
## Not Ideal For
### Offline-Required Businesses
Companies in areas with unreliable internet or those requiring guaranteed offline access should consider desktop solutions like SQL Account or AutoCount desktop versions.
### Large Teams
Businesses needing more than 10 concurrent users may find QNE's limits constraining. While custom enterprise pricing is available, platforms like Bukku with unlimited users may be more suitable.
### Highly Customized Requirements
Companies needing extensive customization for unique workflows should consider AutoCount or SQL Account, which offer more flexibility and customization frameworks.
### Perpetual License Preference
Businesses preferring one-time payments and software ownership over subscriptions should look at SQL Account or ABSS desktop versions with perpetual licensing options.
## Support and Training
QNE provides comprehensive support through multiple channels:
- **Phone support** during business hours (Malaysian time)
- **Email support** with 24-hour response commitment
- **Live chat** for quick queries
- **Knowledge base** with articles and guides
- **Video tutorials** covering all features
- **Free webinars** on topics like e-invoice, SST, and best practices
The support team understands Malaysian business contexts and can provide advice in English or Bahasa Malaysia. Response times are generally quick, with most issues resolved within 24 hours.
However, on-site support is limited. While QNE partners with implementation consultants who can visit businesses, this typically involves additional costs beyond the subscription fee.
## Comparison with Alternatives
### QNE vs AutoCount
AutoCount is the traditional market leader, offering both desktop and cloud versions. QNE wins on modern interface, Peppol integration, and lower pricing. AutoCount wins on deep customization and offline capabilities (desktop version).
[Read full comparison](/comparisons/qne-vs-autocount)
### QNE vs SQL Account
SQL Account is another heavyweight with strong reporting and customization. QNE offers a better cloud experience and simpler pricing. SQL Account is better for complex businesses needing extensive customization.
[Read full comparison](/comparisons/qne-vs-sql)
### QNE vs Xero
Xero is a global leader with a massive ecosystem. QNE offers better local compliance (SST, LHDN e-invoice) and local support. Xero is better for businesses needing specific international integrations.
[Read full comparison](/comparisons/qne-vs-xero)
## Final Verdict
QNE AI Cloud Accounting is an excellent choice for **modern Malaysian SMEs** prioritizing accessibility, automation, and compliance. Its **Peppol-certified e-invoice** feature is a standout, simplifying a complex regulatory requirement. The **multi-location inventory** at accessible price points makes it unique in the market.
While it may not suit businesses needing offline access or extensive customization, for the vast majority of retail, service, and distribution businesses, QNE offers a compelling blend of features, usability, and value. The transparent pricing and comprehensive support further reduce the risk of adoption.
If you're ready to move to the cloud and want a solution built specifically for the Malaysian market, QNE deserves a top spot on your shortlist.
David Cheah
Senior Financial Systems AnalystDavid is a chartered accountant (MIA) with over 15 years of experience in Malaysian SME financial systems. He specializes in digital transformation, e-Invoice compliance, and cloud accounting migration. His independent reviews help businesses navigate the complex landscape of accounting software in Malaysia.
